Best Family Entertainment Center in New Jersey

Challenge:

This high-traffic indoor play center needed help managing multiple booking types - from birthday parties to field trips - while increasing weekday attendance and streamlining guest communication.

Solution:

With LEAP360 powered by Digital Atmos, we introduced an automated booking system, email/SMS reminders to cut down on no-shows, and a user-friendly interface for guests to plan visits with ease. We also rolled out promotional campaigns for memberships and weekday events.

Results:

  • 70% drop in no-shows after automation
  • 50% increase in party room reservations
  • Weekday footfall doubled with location-based ads
  • 4x growth in email subscribers driving re-engagement and upsells